Covid-19 Statement

Last Updated 14th November 2022

Many of the people who attend our holidays and training could be classed as  vulnerable should they get Covid, or they may be supporting somebody who is classed as such. We would kindly ask you to consider others and follow the recommendations below to keep the whole group safe.

Our number one priority is to keep you, our staff, and volunteers safe.  

We will follow any new Government guidance and the COVID-19 procedures. 

  • Members of our face-to-face delivery team are fully vaccinated.
  • Hand sanitiser and face masks are available in any vehicles, holiday properties or training venues.
  • Social distancing, where possible.
  • Maintaining rigorous cleaning protocols of holiday properties or training venues.

We look forward to welcoming you on one of our holidays or training sessions. To help keep everyone safe, please see our requirements for attendance or cancellation.

Supported Holidays & Outings

  • Please do not attend if you have tested positive for Coronavirus or if you have any symptoms of Coronavirus.
  • All attendees are asked to have been fully vaccinated against COVID-19.
  • We recommend face masks to be worn whilst in the Dementia Adventure vehicle.

If you have booked a holiday, you must notify us of your need to cancel for a Covid-19 reason as early as possible.

If anyone in the party becomes unwell during a holiday, we will follow the current guidelines. It is the responsibility of holiday-makers to purchase suitable travel insurance to cover against the risk of not being able to travel due to illness or isolation due to Covid-19 or any other illness. We strongly recommend that you take out appropriate travel insurance at the time of booking.

If we need to cancel your holiday due to Covid, normal cancellation conditions as detailed in our terms and conditions will apply in all cases.

Please read our Terms & Conditions which include the cancellation policy.


The majority of our training can be delivered online. Where we provide face-to-face delivery, we ask you to consider the following procedures:

  • Please do not attend if you have tested positive for Coronavirus or if you have any symptoms of Coronavirus.
  • We will limit how many participants can attend each course.
  • We will keep our training venues well ventilated and face coverings are advised and will be provided, if needed.
  • Hand sanitiser will be provided for your convenience.
  • Where you have paid for the training, you should refer to our cancellation policy provided in the Statement of Work or at the point of booking.

We will continue to review and update our measures in line with the latest government guidance.

If you have any questions or need further assistance, please contact us.